Lost or Damaged Parcel Policy

📮 Lost or Damaged Parcel Policy

Effective Date: May 2025

📦 Lost Shipments:

• If your order does not arrive within the estimated delivery time, please contact us within 30 days of shipment.
• We will investigate with the carrier. If lost, we will resend or refund the order.

💔 Damaged Items:

• Please inspect the package upon arrival. Report any damage within 3 days with photos.
• We will provide a replacement or refund based on the damage severity.